Ibibo Group / Goibibo — Flight cancelled by the Airlines, refund amount not credited

Website:

Goibibo

I had book a flight ticket for 24th April 2022 from bangalore to imphal via Kolkata from goibibo, but the first flight from Bangalore to Kolkata got delayed and I couldn't able to take the second flight so after wasting my time for around 3hours arguing the Air india airlines cancelled my ticket..I applied for refund request and it was showing that they will refund the amount before July 31st 2022 in the goibibo apps..and after dt also it was showing awaiting from airlines.. I called directly air India airlines customer service and enquired about the matter n they told its already initiated after 4 to 5 days of ticket cancelled..but now its been 5 months and still it's showing awaiting for airlines..I tried goibibo customer care I couldn't able to connect with any of the number..tried mail also nothing helps, the amount which I paid was rs 8129..plz help thanks in advance