Ibibo Group / Goibibo — Flight refund during covid as flight cancelled

Address:

Gurgoan

We had booked a flight ticket from goibibo from Bangalore to bali, travel date is 10 may, due to covid restrictions, flight got cancelled and we have not got refund for our ticket. My friends also booked the same flight on same date as we were going in group and both of them got the refund amount.
BookingID : GOFLIC[protected]
PNR : TUAN1P8S9

It been more than a year and we didnt got the refund yet. Total amount was approx 30k