Ibibo Group / Goibibo — G4TV,My flight cancelled, Executive Produced within 15 minutes they will reschedule booking

My PNR Number:G4UYVV, My booking date was 18/12/21 in Go air Flight, On 16th evening i recived msg regarding flight cancellation, so i have contact flight operator but the told that contact booking partner,
1. There is no contact information in Goibibo App, searched from web and conatct regarding flight cancellation executive told he will check for rschedule and call back but ther is no call from there,
2. Trying in app to rechedule but there aslo one request created for date change, After one hour some one called from Ibibo, he is dont know about flight cancellation, explained him and he told that within 15 minits he will rechedule and call back,
3. After waiting 20 minits i have no trust that he will call back ( becuase first executive not called back )so i have cancelled ticket from App and booked on new date, I have cancelled ticket on 16/12/21 @ 10:23 Pm but @ 10:33 executive called that ticket recheduled and now you have cancelled so approx rs 4000 will deducted as cancellation charges,
4. Why tickit is recheduled after ticket cancellation?,
5. i have given clear instruction that i can wait up to only 15 minits, if your call not come back i will cancell ticket as i have no time.
Please Refund my full amount