Ibibo Group / Goibibo — Go cash | |||
On a first hand i urge to the readers not to use goibibo. They have this illusory trick called go cash to full the customer. I been loyal to goibibo for 2 years with more than 20 bookings, i had booked 3 tickets today with goibibo with 2 tickets i redeem my earned go cash when i did 3rd booking they did ask me for option to pay by go cash i marked on the box to pay by go cash my booking was done successfully buy form my bank account none of my go cash got redeemed. When i call their agent saying we cannot do any this since i cannot redeem go cash for more than 2 bookings. This is just their hidden terms may be they have written dat in some corner of their web site. But my question to the higher authority of goibibo that it'nt that your your goibibo's responsibility that if your loyal customer are not eligible why you show option there to redeem go cash and to do successfully booking on the same and wen booking is done keeping me blind sided showing me your bluddy terms & conditions. Was this information helpful? | |||
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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