[Resolved] Ibibo Group / Goibibo — goibibo is cheating and looting customer money, please stay away
N
Nithin101
Address:
560093
I've been using goibibo since many years, but now i realize they are fooling customers an eating our hard earned money. I had cancelled one ticket which i booked through goibibo and during cancellation goibibo clearly given the breakup of refund and after few days when i follow-up on refund, they are claiming the ticket is not cancelled. True case of customer cheating and unprofessional service
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Oct 10, 2019
Complaint marked as Resolved
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
Ibibo Group / Goibibo Customer Care's response Dear Nithin,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.
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The amount is debited from my bank account and is received by Goibibo bank account.
I have already confirmed with my bank [ICICI], AMOUNT is already credited to the beneficiary for this transaction
Please process my refund amount of 4901.