Ibibo Group / Goibibo — Goibibo is refusing refund | |
I booked fight from Goibibo for Chandigarh to Bangalore for 30 April 2021, however there was lockdown so I opted for open ticket and reschedule flight on 18 Jun 2021. unfortunately flight was cancelled from vistara end and when I talked with them then they told me that they will full refund my money by agent (Goibibo). when I checked on Goibibo they are showing refund will be credited by 07 jul to 11 July 2021. Today I called vistara customer care they told me that your refund was already transferred to agent Goibibo on 05 July 2021. however when I am calling Goibibo customer care and i am getting message as Dear Asheesh, Thank you for calling us for *refund related information* for your Cancelled Flight booking. Your Flight Booking was Cancelled on 11 Jun and there is *no refund* applicable on your booking. Pathetic service by Goibibo. I almost booked every flight by this site but now I am realising that these are only thugs. I lost my hard earn 9000 and still no response from customer. please book your flight directly from airlines site. Was this information helpful? | |
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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