[Resolved] Ibibo Group / Goibibo — money taken but complete service denied
S
Suspada
from Kolkata, West Bengal
Address:
Gurgaon, Haryana
Website:
Online booking
Dear concern
I have booked one bus ticket through go ibibo. I was charged rupees 900. But i was not provided the bus details and correct phone number. As aresult i lost and did not travel on time. When i informed them they simply saying that they are correct and i am wrong... I need my money back as i was not travelled and i was not given the correct details for the same...
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Nov 8, 2017
Complaint marked as Resolved
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Oct 06, 2017
Updated by Suspada These people are rude in their behaviour..
Verified Support
Oct 06, 2017
Ibibo Group / Goibibo Customer Care's response Dear Customer,
Greetings from Goibibo
This email is in reference to your above concern.
Please be informed that we request you to share the booking id so that we can investigate further and share a fair resolution.
Please advise if you would require any assistance with us.
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