[Resolved] Ibibo Group / Goibibo — not received my money after they cancelled my flight
Z
Zohaib Adnan
from Madhipura, Bihar
Address:
852113
My name is zohaib i booked a flight ticket with goibibo and i didn't receive my money after they cancelled my flight booking themselves! And it was really urgent for me to travel! And because of them i couldn't! I asked them to call me and they didn't when they did they couldn't resolve my problem! And when i asked them to connect me with their senior they didn't even do that! I am really suffering a great problem because of this issue. Please resolve my problem as soon as possible
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Mar 1, 2020
Complaint marked as Resolved
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2020
Ibibo Group / Goibibo Customer Care's response Dear Zohaib Adnan,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking.
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