Address: | A wing 103, Sai Jyoti apartment, Nalasopara east hi, Thane, Maharashtra, 401209 |
Complaint Status
[May 19, 2019]
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Updated by Jitender Maurya, May 19, 2019
Worst customer service from GOIBIBO. They are disconnecting my call again and again. Same on this people.
Verified Support
Ibibo Group / Goibibo Customer Care's response, May 20, 2019
Dear Jitender Maurya,
Greetings from Goibibo.com
This mail is in reference to your booking id: GOFLDAND5f6cf[protected].
In reference to your complained, our team is following up and in constant touch with Jet Airways to get updates on your booking refunds and will keep you duly informed about the status of your refund. We will process the refund as soon as we receive it from the airline.
Viewing their current situation, it is likely to take some time.
We are unable to commit any timeline at the moment however rest assured that our team is working tirelessly to fast track the refund process for all our customers and you will be notified with the latest update/s.
For any clarification, please revert on the Ticket #27807089.
Assuring you best of our services.
Regards,
Team-Goibibo
I have received this fees back from GOIBIBO team 2 months ago but still no update on refund. Kindly let me know when you are going to pay my refund or not?
Thanks Regards,
Jitender Maurya Was this information helpful? |
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