Ibibo Group / Goibibo — Not refunding after cancellation of flight ticket | |
Hi, I have booked a ticket from Bhubaneswar to New Delhi for 27 February 2021. I canceled the ticket due to some medical emergencies. Goibibo called me and said that after submitting the medical report, they will refund the full ticket amount. However it's already more than 3 months, but they are denying to refund. I asked them if you are not able to refund on medical grounds (Rs. 16421), then refund my basic amount which should be Rs. 6, 000+, but still they are denying to refund. I have given all the details asked by them but they are saying we are unable to find this booking ID in our system, so we are not able to refund. Below are the details: Airline: Vistara Booking ID: GOFLDKMB[protected] PNR no: 6KOZ8I Registered Email: pritiranjan.[protected]@gmail.com Registered mobile: [protected] I have attached the ticket and all conversation with Goibibo and Vistara. Was this information helpful? | |
|
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5115
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment