Ibibo Group / Goibibo — Paid money but not received any confirmation about my booking

Date of booking- 3/09/2021
Booked a bust ticket from Aligarh to Noida
Bus Date- 4th sept, 2021
BusTime - 12:59pm - 16:00pm

I have paid the bus fare to goIBIBO through net banking amount i.e. Rs. 268
But till now i have not received any mail or confirmation regarding the same.
My goibibo account is from no. [protected] with the name of Sanidhya Kulshreshtha. i tried contacting customer but there is no as such team.

i request you to refund my money back in my account.

and the booking is showing from the link that is sent by 24*7 customer support but not in my account.