Ibibo Group / Goibibo — Refund not provided of bus.

Ear Executive Team
Please check the attached Bus cancellation detail.
The ride was cancelled on the request of Bus driver as he refused to enter the Delhi zone due to flooding.
After cancellation Rs. 1792/- is still pending for the refund as its been 13 days delay on your part to process the refund.

I have discussed with the bus driver and talked to him. The cancellation proof received from Rajasthan Roadways.
The contact person for this details is Mr. Abhishek, Mob: [protected].
Please cross verify to process the refund on priority basis.

Booking id-GOBUSIOSF4AF9153F0
PNR-88Y7VYKF

I request you to kindly initiate the process of refund in my account of Rs 1792/- on priority basis.