Ibibo Group / Goibibo — Refund not received and harassment due to fake commitments

Address:India

I am just sharing my experience with the Goibibo Application.

I have created one booking from Goibibo on 31 aug and due to some personal issue i have to cancelled the booking and the booking was refundable now ut is going to be 1 month till date i haven't received my refund amount totally a fraud company i will suggest never to use Goibibo i have called more than 100 times but have not received any resolution till date Will you ever refund my amount i have shared my bank statements as well but still you guys are cheating on us and your employees are just making fool of people i requested all the employees of customer support not to disconnect the call but they always disconnect the call without my consent even i have went to the police station and the police officer had a word with the goibibo employees but still after a while they have disconnected the call this is the final warning that i am giving to all of you or else i will forward your fraud company to consumers forum now as you guys think that consumer is fool and you people are simply saying that yes you can go to twitter over the recorded call.
Till date i haven't received any resolution they just have informed me that refund has not been given by the bank and bank is saying that with the RRN id shared by the goibibo there is no such transaction has been done.
A lot of fake commitments and a harassment done by you. Bank detail and when we share the bank details we never get a call back with resolution only revert whuch we get is we will update you within 48 hours i have asked many time that i have to speak with the manager they give us the mail commitment that manager will call after 24 hours but till date non og your bloody manager is free to call us and give resolution ut still no call back received.
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July 19 2022 i am booking aluva to logmanya thilak train ticket but money debited ticket not booked, money not refund

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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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