[Resolved] Ibibo Group / Goibibo — refund not received in my account bank of maharashtra
B
Benny15
Address:
North Goa, Goa, 403401
I was booking ticket from Goa to Dubai Oman Air lines on 15th December 2019 but the transaction was failed and I got messaged showing refund is initiated on 22nd I got message showing refund is successfully transferred but it didn't come to my account so I contacted customer care on app and told them I have not received in my account till date it's not showing in my account.
Can anybody help me
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Feb 23, 2020
Complaint marked as Resolved
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2020
Ibibo Group / Goibibo Customer Care's response Dear Benny,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking.
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