Ibibo Group / Goibibo — Refund not yet processed

I booked bus ticket (3 seats) to travel from kolkata to cuttack for 11.12.2021 for through GOIBIBO App vide Booking ID:GOBUSMOB8FAD567CA5 and PNR No.D6XAHV9F but when reached on the scheduled time to board the bus it was told from the operator end that the bus has been cancelled. When claimed from refund of the booking amount they told that since the booking is done through online so the refund processed will be initiated from GOIBIBO end. In spite of lodging complaint on GOIBIBO app on the same day i.e on 11.12.2021 I am yet to get the refund back.

So, request you to pls. look into the matter and do the needful to process the refund at earliest.

Thansk & Regards.

Udayanath Jena
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