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Ibibo Group / Goibibo

Ibibo Group / Goibibo — Refund of Successful UPI payment but no booking confirmed

I recently was booking an flight from Chandigarh to Mumbai for 5th September by the Name of Annu and made the payment using the QR code.

The payment of Rs. 7872 was deducted from the bank account but there was no notification on the website regarding confirmation of booking.

Since it was urgent, I went ahead with another booking.

I have been trying to reach out to GoIbibo but there is no revert, neither they have sent me a confirmation of booking nor anything on refund of the amount.

I reached out to HDFC they highlighted the amount has been credited to the vendor account.

Please help me on the solution of the mentioned problem.
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Comments

3 days and no one from Goibibo cared to reach out.
Reply
Hi,

There is no update on the above matter till now. Would request you to help me with a valid customer care number or email id if this is not getting settled from here.

-
Thanks,
Rohit
Reply

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