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My booking id with goibibo - golfdmt1a13f[protected], i have never seen a horrible call centre with different versions on call centre.
As goair had prepone flight from 7.35am to 6.20 am for my booking to delhi, i cancelled my ticket through goibibo app, ( as per airlines rules in flight prepone more than 1 hour, full refund is given to booking.as a good citizen i went on goibibo app and cancelled my booking, as i had booked there there app.i did all my duties and all needful in advance ( 2 days )
When I didn't get my refund, I called the call centre, first version was very very laughable, you will not get a refund because you don't call goair, why should I call goair ? I booked throw your app and cancelled on your app, but after 20 minutes I got a call again. sorry we forgot to cancel your ticket, it's not your mistake ( it's our mistake we will give you full refund, today i get a message you will get 427.00.
What the hell is going on, this is daylight robbery and 420 open cheating, because of your mistakes are a glitch in your system. you are putting blame on me for what ? if i don't get my refund, I will go to extend to fix all this cheating job.
I need 100% refund + mental torcher you need to pay all.
Nirmal Mandoth
[protected]
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