| Address: | IBIBO GROUP PVT LTD RR TOWERS III, 1ST FLOOR, TVK INDUDTRIAL ESTATE, GUINDY, CHENNAI - 600032 | | Website: | redbus.in |
I have booked the parveen travels bus through redbus on 19.08.2021 for the amount of 829.50 INR from Tiruchirappalli to Chennai. After I went into the bus only, I came to know that bus seats are dirty and some of the bus employees not wearing the mask too. During this pandemic situation, if they maintain the bus in a unhygienic way means, who will take responsible for our health? My health is literally affected because of their negligence. I have already escalated this issue to REDBUS Customer Service Agent and Consumer affairs. But Redbus agent keeps on supporting to the Parveen Travels and ignoring my health issue due to their business welfare. Moreover, they gave a remark to the CONSUMER AFFAIRS agent that they will not provide a full refund by mentioning in the CONSUMER AFFAIR Site itself. I need a Justice. I need amount that I lost because of their carelessness. Kindly take proper action against them else I will file a DEFAMATION SUIT against REDBUS in HIGH COURT, Chennai. Also, I will make a escalation in HUMAN RIGHTS COMMISSION too. If anything happens to me, REDBUS negligence should be the only responsible. Was this information helpful? | 
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