Ibibo Group / Goibibo — Room booked and not received any mail

Sir,
I booked a room in mangalore on 23.10.2021online. Transaction was sucessful and amount deducted from my SB AC. But room was not booked and not received either to my registered mobile and Email. Hence I request you to refund money to my account. Transaction details:"TO TRANSFER INB IBIBO WEB PVT LTD Payment[protected]IGAMGWKOZ3." dated 23.10.2021
Thanks
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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