[Resolved]  Ibibo Group / Goibibo — Scam- Amt deducted from Bank but confirmationation not received

I M tried to booking a Hotel (Fabhotel Alchemy Creek-Goa) from GoIbibo. The Hotel was not booked, the money however was deducted. not booking id created nor confirmation has received.

Not sure what to here. The whole company feels like a big scam. They have given absolutely no option to contact them.

1) There is no way to contact the customer care.

2) There is no email address to contact either.

3) I tried calling [protected] which is directly connecting me to the airline customer care agent.
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Nov 23, 2021
Complaint marked as Resolved 
Received refund within 2-3 Days, Thanks Goibibo
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Complaint comments 

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Hello, This side Rakesh here and today on January 09 2022 i tried to booked a Bus From VADODRA to HYDERABAD and after entering each information regarding Travel booking when i choose the payment option it showed me a notification You have not selected the seat while rupees 2835 deducted from my SBI Credit card and showing ticket not booked. I think this type of error really unbearable. Please take this issue as in serious mode and refund my amount ASAP directly in my Credit card ending with 6111 which used regarding booking. For

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    Ibibo Group / Goibibo
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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