Ibibo Group / Goibibo — Tdr is not deposited in account even after irctc refunded it to goibibo

Address:

Thane

My pnr number is ([protected]) journey date is 7/06/23 as the following pnr number ticket is partially confirmed in RAC format so because of that reason i filed the tdr for all the passenger who are supposed to be travelled but as of till(15/08/23) my tdr (ticket amount) is not deposit

I had called the customer care number of irctc but they said only for one person the tdr is approved I want to ask that as i filed tdr for all the passenger why only for one passenger the tdr is approved even none of the passenger is travelled

I request you to look in the issue as soon as possible and requested to solve my problem
The details of the ticket booking as follows
PNR Number [protected]
Booking ID TRNAV05Z30XK9KK
Date of journey 07/06/23
From Thane TO Miraj

I also attach the screenshot of TDR

ThankYou