[Resolved] Ibibo Group / Goibibo — Ticket booking mistake | |||||
I booked a round trip (mumbai - goa) for aug; first my booking isn't confirmed and they ask me to call via email I called them up and asked them to confirm the booking - they make me to hold for half an hour and in the end assure that booking will be done Later i get a message stating that one way is confirmed but return is not - now i had booked round trip, why are you giving me one way ticket Second i am yet to get email or message about refund - should in book other or will they book other and in the meantime the prices have gone up by 1k Please take a look Thanks Hemant [protected] Was this information helpful? | |||||
Aug 6, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jul 06, 2017 Ibibo Group / Goibibo Customer Care's response Dear Hemant, Greetings from goibibo.com!!! This is in reference to your query regarding the booking confirmation. We would like to inform you that your ticket for travel commencing on 23 Aug and return 27 Aug is confirmed and the ticket details have been mailed to your email ID registered with us. Your Booking ID is NG8T8PJQG & NSGJ7HF8M We hope your issue has been resolved for further assistance feel free to write us. Thanks and Regards, Meenu Lal Customer Delight Team [protected] | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
My name Feeda Hussain my PNR No - YSH1S /OBKQST I got only ₹1326 but I need to get ₹2204 and i have shown in the below as proof. I have not found ₹878
So kindly my complain and send my my require mone
Thank you
Feeda Hossain
[protected]