[Resolved] Ibibo Group / Goibibo — ticket cancellation or refund

Vinu Mahajan

from Noida, Uttar Pradesh

Address:	Nashik, Maharashtra, 422001
Website:	www.goibibo.com

Dear sir,
I was booked a ticket online from gobibo on september 26, 2017. Destination to nashik to chikhali (Maharashtra) my destination was wrongly selected from the location of chikhali (Gujarat) which was the number of customer care on the ticket, was spoken to call poulo travels. He told me call to customer care but customer care number not receive my call. Then i have mail to goibibo but customer support tell me the ticket is not cancellable and this amount not rufunding you.

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Nov 3, 2017

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

Ibibo Group / Goibibo Customer Care's response Hi Vinu

Greetings from Goibibo.com

This e-mail is in regards to your complaint raised to us.

We request you to kindly share concerned booking reference number so that we can check and assist you on same and take it to closure.

We will wait for your revert to take further action on this.

Warm Regards,

Akash Sharma

Customer Delight Team

Landline no:[protected]
IBIBO GROUP Pvt Ltd. | 5th Floor, Good earth City Centre | Sector 50 | Gurgaon, Haryana-122018 | India

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Comments

sswain5

from Bengaluru, Karnataka

Goibibo is an extremely fraud company.I booked a ticket through goibibo by GoAir.The airline cancelled the flight from their end.But this fraud company Goibibo executive agreed that I will get full refund.But now they have given only partial refund.This way they want to eat innocent customer's money.My Booking Id: NG8VJQ36Z.

Mob No:[protected]