My name is vivek jain, i booked a train ticket from meerut to lucknow dated. 07/02/2020 money was deducted from my account but i have not received any confirmation massage yet. I want to know the status of ticket or please refund the money. Please do the needful as soon as possible.
Thanks and regards
Vivek jain
[protected]
Mail id - [protected]@gamil.com
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Mar 16, 2020
Complaint marked as Resolved
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Feb 08, 2020
Updated by Shweta_18 Please tell me the status of my ticket or refund my money as soon as possible
Vivek Jain
[protected]
[protected]@gamil.com
Verified Support
Feb 10, 2020
Ibibo Group / Goibibo Customer Care's response Dear Shweta,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking.
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