Ibibo Group / Goibibo — Train ticket not reflecting in account

Hi, I booked a train ticket from Bangalore to Kalyan, Mumbai for 14 sept, 2022 and I wanted to cancel it later on but the booking is not reflecting in my account and cancellation isn't possible from irctc website since I didn't book it directly there. I've tried calling goibibo's customer care service and there is no option to connect with an executive at all! This has been a depressing encounter with goibibo. I'm not even able to reach their email. Here's my PNR number- [protected]
Goibibo booking Id: TRNDGDH750RZLT
Goibibo invoice no- TRTI20264957.

I need to cancel this, please help. You can reach out to me on - [protected]@gmail.com