[Resolved] Ibibo Group / Goibibo — unable to get my refund back
K
Kashif ur Rahman
from Mumbai, Maharashtra
I the goibibo aap the flight status of the temporarily down non operating jet airways flight as confirm this is very pathetic pn there side to not cancel the flight and refund me the total booking amount.
Nevar expected such a service from highly reputed company like goibibo.
Kindly request them to process my refund as soon as possible..
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jun 2, 2019
Complaint marked as Resolved
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
Ibibo Group / Goibibo Customer Care's response Dear Kashi[censored]r Rahman,
Greetings from Goibibo.com
This mail is in reference to your booking id:
We checked booking details and observed that our team already reverted with an update stating you shall receive email communication from our end once the refund is processed by the airlines and initiated at our end. As Jet management mentioned in their press statement that they will await bid finalization, the refund process will likely take more time than usual.
For any clarification, please revert on the Ticket #27598640.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment