Ibibo Group / Goibibo — very high charge for rescheduling flight

Address:

560067

Dear Team,

I was supposed to start 5th May 2018, connecting flight from Bangalore to Lucknow .But later on i got to know i need to travel on 24th May now then i tried reschedule.
I had booked ticket with PNR: IQIEQZ, But unfortunate i need to reschedule my trip, the actual ticket was 4300 INR and i ask for reschedule they are asked 11 K, Is there any policy exist in Our country the Airlines are doing their arbitrariness and making fool to us.
Direct flight was available 3800 INR, then y they are asking for 11k when direct booking available @3800. Then y reschedule policy exist, Just wanted to understand that, is there Indian government have any written policy or airline and partner Goibibo can ask any amout for cancellation and reschedule, I had read in news once max to max Airlines can charge 2500 for flight reschedule, Then y airlines asking for 11 K for reschedule..

Goibibo is telling it is from Airline side, Airline is telling Goibibo is responsible, then what the consumer will do, I lost my 4300 INR because of this issue.

Thanks
Rableen Singh