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Ibibo Group / Goibibo

[Resolved]  Ibibo Group / Goibibo — without purchase your my amount debited

Address:Bangalore, Karnataka, 560048
Website:IBIBO GROUP

I am santosh from karnataka bangalore 560048
I am not purchase 25.07.2017 and 27.07.2017 this two days i am not any thing purchase but your debited my amount of 25.07.2017 rs 810 and 27.07.2017 rs 800 please creadit my amount. Ref[protected] & 74056637149714778216957

Bank details
Santosh i a
Icici bank itpl bangalore
A/c no.[protected]
Mob [protected]
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Sep 19, 2017
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
Ibibo Group / Goibibo Customer Care's response Hi Santosh,

Greeting from Goibibo.

Please share your bank statement with us in PDF format, so we can investigate it further.

Awaiting response.
Warm Regards,
Puneet Ratanpal
Sr. Executive Customer Delight
Contact:[protected]
Verified Support
Aug 18, 2017
Ibibo Group / Goibibo Customer Care's response Hi Santosh,

Greeting from Goibibo.

Please share your bank statement with us in PDF format, so we can investigate it further.

Awaiting response.

Warm Regards,
Puneet Ratanpal
Sr. Executive Customer Delight
Contact:[protected]
Verified Support
Aug 19, 2017
Ibibo Group / Goibibo Customer Care's response Hi Santosh,

Greeting from Goibibo.

Please share your bank statement with us in PDF format, so we can investigate it further.

We have not received any revert from you hence we are closing the ticket, if you have any concern than write us back on same mail and the case would be reopen.We have not received any revert from you hence we are closing the ticket, if you have any concern than write us back on same mail and the case would be reopen.

Warm Regards,
Puneet Ratanpal
Sr. Executive Customer Delight
Contact:[protected]
Complaint comments 
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Comments

Hello,

I have not ordered done any online transaction, but still amount is deducted from my account on July14th 2017. I appreciate if you refund my amount.
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    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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