IBIBO Group — Taken all my money on same day booking and cancellation

Address:	Chennai, Tamil Nadu
Website:	GoIbibo

Hi,
There was a wrong booking on my account with booking iD : NSGTCHJWN. Both the tickets were refundable.As per there policy they deducted all my money as a cancellation fees. Amount was :
Rs .5300.

Now look into the scam which they do:
Booking Charge with :
Booking Id: NSGTCHJWN
Airline cancellation charges: INR 6036
Goibibo cancellation fee: INR 1000
Convenience Fee : INR 700
Refund Amount: INR 0.0

Now see the scam that they are charging me a cancellation fees of 6036 rupees for a booking of 5300. Please take this forwards. This is a financial scam.


Regards,
Vijayendra Singh