[Resolved]  ICICI Bank — 10K deducted from ICICI a/c

Website:www.icicibank.com

On 21st Feb, 2016 I got 4 sms about online transaction from my ICICI a/c, which were not done by me.My ICICI customer id :[protected]. I didn't get any OTP also.

Details of those sms:
1.Rs 71.44 (VIN*UPS*INTERNE)
2.Rs 71.44 (VIN*PAYPAL)
3.Rs 9843.58 (VIN*PAYPAL*MJD)
4.Rs 71.44 (VIN*UPS*INTRERNE)
Total: Rs 10, 057.90

On[protected] I called customer care and made Complaint (Complaint Service Reference Number SR[protected], they told me they would investigate on it and response me within 8-9 working days.Today is the 9th working day and only Rs 71.44 has been credited in my a/c and haven't got any reply of my mail. Please find the attachment of my mail. Please look into this.
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May 23, 2016
Complaint marked as Resolved 
Got full money back without interest.
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ms. Naskar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
ICICI bank is very bad.. Please do not open any a/c in ICICI bank, One of the top rated fraud bank in Kolkata.
Got another Rs 71.44, When will I get full money back?

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