[Resolved]  ICICI Bank — About settlement

Address:600094

Hi ICICI care, this refers to the settlement ref. No. Cc/1507/0257150...for the card no. [protected]...

The settlement dates on the mail were as follows:
14-7-15: 12200
7-8-15: 6200
7-9-15: 6200
7-10-15: 6200
7-11-15: 6200
Total 37000

But I paid as follows after agreeing with the settlement exec
2-8-15: 10000
13-8-15: 16000 (chq 175614 bounce)
14-10-15: 21000
Total 31000

I know there was miss in dates but however
I paid 31K instead of 37K as per the deduction promise from the agent (debt exec [protected]). The agent told me he would get the noc in 2 days which he failed. For sometime from October2015 to may2016, 7 months, there were no calls from icici about this. All of a sudden they are calling and asking me to pay again that too around 14K.

Agreeing there was some miscommunication and mistakes from both the sides, my request here for you is to help me with either complete waive off, or I am also ready to pay the remaining 6K with all interests(4% per month) that you want to put (that would only come to 8.2K), but the 14K what the agents are asking is way high.
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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