[Resolved] ICICI Bank — Auto loan : pre payment and pre closure fruada | |
I have taken loan with icici auto loan on 17th June 2018 loan acc LAGUR[protected]. I have signed aggremenent between both icici and myself on pre payment options and pre closure as well . Now toss coming now they are asking heavy part payment charges 6.9 percent on 5 lac standing which was never discussed when sanctioning . When I visited their hisar branch some person in telling which have not some coupons or code will availing this auto loan . Some are telling part payment can be 25 percent or 50 percent with no extra charges . Pre closure charges at the time of loan sanctioned is not known . Now I am running behind people to people . For 5 lacs there are charging me 5.3 lacks never take loans from icici banks . Its compete fraudant bank in terms of auto loans . I should get document signed between me and icci on 17th June 2018 not on basis on current. Complete illiterate branch managers and people .some tell #5 percent, some 50 percent some keep calling different people . Filling RTI soon on this since welcome kit doesn't have terms and conditions documentation secondly completely unknown information and why agents didn't tell this . Secondly why they didn't enter information while sanctioning loans . Third where is my terms and condition not checked where it's mentioned not part payment charges. Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jan 04, 2021 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19pt7_1) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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