Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14243
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 357

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
cooljk30
from Delhi, Delhi
Report
Copy

ecs charges deduction issue

Hi team,

I had checked my icici account, ecs charges 590 rs. Was deducted from my account with icici bank (Account no:[protected]. I had applied for moretorium against the loan emi under the idfc firts bank (Capital first). Again, i got the alert of ecs return and definately i would be charges in form of ecs. During the moretorium, no ecs, no panelty should not be charged on my account.

I did call cutomer...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prasadmlrv
Report
Copy

Unbearable charges

I have been charged without any prior information to me, this is third time im facing this issue. I want clear clarification on this and i want my money to be back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Visakhapatnam

Sir,
I'm facing this situation since 3 years. They are not solving the problem and the bank manager is just awaiting us back that the problem will be solved. But they didn't solved.
Here, the icici fraudulently looting money without any message and there is no proper statement and response for the reduction..
If it continues we can go for consumers rights court.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhashchandra Yadav
Report
Copy

Ecsrtn charges without prior confirmation

Hi, i am subhashchandra yadav. Customer of icici bank. I have a salary account of icici bank. Am an icici bank customer. Today[protected] ecsrtnchg charged 124.75 rupees, yesterday[protected] ecsrtnchg charged 493.24 rupees & 3rd june 96.76 rupees charges deducted. Total amount 777.75 rupees i don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Unfortunately from 28th may 2020 onwards i had minimum balance which was debited under nach_ad_rtn_chrg-bajafin-02apr20-c[protected]pl10 from my account...
28th may rs. 489.86
1st june rs. 300
1st june rs. 100
1st june rs. 49
1st june rs. 150
1st june rs. 240
1st june rs. 439

All these transactions where never given any prior notice.

I had applied complaint over...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santosh407
from Hyderabad, Telangana
Report
Copy

VSI Amazon stan

Address:Telangana , Yapral icici bank branch

I would like to bring to your notice that an amount of rs. 999 has been deducted from my icici account. I am not sure what this amount is deducted for? Kindly help me refund the money back to my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hero Honda branch

Sir, 70000 rs debited from my account and credited in to some other person without sharing my otp and pin and other information from 30.05.2020 - 02.06.2020...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sarathpcp
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank icici bank posdec chg debited 99 times, yes 99 times!!!

My name is sarath kumar and i'm having salaried account with icici bank from the past 2 years. I am seeing my icici account from past 2 months. When i checked my account online, that more than 99 times i have been charged posdec chg of rs. 28.75 each
Posdec chg/*

I have not used my card any where from last 4 months

It is happening from last march 11th 2020 to till date. Whatever money is credited in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Wardha

I had a fast tag with icici bank customer id: 10363034 which was blacklisted due to low balance. I recharged it with required amount on 05/03/2020 and requested to close on 05/03/2020. Which is accepted and closed. I received a refund also. But these people kept my vehicle mh32ah5500 in blacklist. They closed account but not removed it from blacklist with ncpi. (Govt authority) therefore reactivation of any new fasttag is not possible. I...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prassanna kumar
Jun 12, 2021
This thread was updated on Jun 12, 2021
Report
Copy

dp charges of april 2020

Address:Banglore

I am prasannakumar naik, on 27th may 2020 sum of rs 827 has been deducted from my account for dp charges till april 2020

I was not having any idea about my demat account, and i didn't get any notification of deduction. I never personally opened the demat account till date so this is totally insecure and i even don't have any idea about the demat and trading stuff so please take this matte seriously because deducting of charges...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manpreetkaursaini
Report
Copy

complaint for icici bank

Same issue i am facing

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitkumarshrm15
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Check not credited

Hi team, this is my fifth complaint against icici bank i have deposited a cheque of 2, 45, 000 r against my personal loan on march 16th, 2020 post icici branch approval, my check was not cleared and return back on 19th march i did not informed about my check returns from the branch after that i have visited vashali and bhakrota branch for my check and raised complaint on vashali nagar branch on 23rd march they asked me to call back on same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Dighwara, Bihar 841207.

Dear sir,
On 3rd of june in the evening 7:05 pm, i got two messages back to back of nfs/cash wdl of 10000 each, i. E. Twenty thousand rupees. That time i had my card in the wallet. So these both transaction was not done by me. Please help me to get back my money. As twenty thousand rupees is huge amount for me....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dipak Kate
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

in lockdown charges are made in my bank account when there is no money left for us

Address:kolshet road, dhokali, thane (W)

Hello sir,
My bank act no:[protected] is located in thane on 04/06/2020 nach_ad_rtn_chrg~bajajaut~15apr20~8dc5f6 dr. 422.21
04/06/2020 nach_ad_rtn_chrg~bajajaut~06apr20~ad9022 dr. 589.99
28/05/2020 nach_ad_rtn_chrg~bajajaut dr. 0.01
28/05/2020 nach_ad_rtn_chrg~bajajaut-8dc5f6- cr. 167.59

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Balaji Jack
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Posdec chg fraud

Hi icici team,

I really unsatisfied with your service, i am the customer of icici past 5 years u people doing un trusted work you deducted 29.50 rupees in my account why don't know why your doing like this last month you deducted 29.50 rupees in my account and this month also u doing the same thing i really frustrated we are in crisis time due to corona but you ppl are cheating us...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Icici Kazhakootam

ICICI has charged me ecscharge again and again debiting more than 500 inr per time....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bonthu Laxmi sai Yaswanth
Report
Copy

Account total freeze

Icici insta savings account frozen due to kyc. Respected documents have been submitted but still account was in freeze no response from branch icici waste of time. This is how they treat customers....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Monisankar Banerjee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised charges on my bank account

I'm having a salary account with icici for more than a year now and i also had a subscription of apple music which gets renewed every month on 15th so, as usual in the month of april i made sure that i have sufficient amount in my account on 15th for the transaction to go through and it did. So i continued using apple music for one more month and then cancelled the subscription in the month of may.
That icici account was not my primary...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pulkit.verma1985
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demat account deduction charges

Address:Y N road Indore branch MP

A charge of rs 826 has been deducted from my account mentioning demat charge
My account is dormant and informed me that there will no charges will be deduct for the same.

I have many times raised the request for closing the account but despite of closing they are not providing me proper services any time.

I am really frustated with that.

Name - pulkit verma mobile - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
B.N.Chidambara swamy
Report
Copy

Not update the bill

I have credit card no[protected]. Ipaid all the bills on 30 5 2020 through sbi online. But in imobile app out standing balance showing rs2632. Please update...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy