[Resolved]  ICICI Bank — Bank asking double money for paylater payment to remove lien

Hi,

I have my salary account with ICICI bank. It is marked lien for paylater.
I received 15000 in my saving account on 9th Mar, 2021. I had an urgent payment to make on that day. Since then I am trying to reach customer care to remove lien as sufficient money is deposited and no negative balance is there but no response from customer care because of which I still haven't received my monthly payment.
They say to deposit another 10000 to remove lien and release amount. He also said on call you can complaint where ever you want but we cant help you. You have to pay another 10000.
In situation like pandemic, when people are going through such a tough time this unhelpful behavior is not expected from ICICI bank.
We are trying to pay your dues and equal support is expected from your side.
Kindly requesting you to settle at least my pay later account with the lien amount or at least my emi. Blocking the amount is no solution.
even after writing a detailed mail on 12th march, no response from bank is received. Also your email id is not visible. It is showing as protected