[Resolved] ICICI Bank — Bank charged 3000 RS with BIL/[protected]/NchgRs2.50STRs0.31

saurabh16485

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Hi,
I am not sure what kind if charges are bank applied and deducted 3000 rs from account.
Here is what it shows in my statement:
BIL/[protected]/NchgRs2.50STRs0.31 Dr 3, 002.81

I have not made any transactions at all which can cost me with extra charges.

Someone need to explain me and get that money back in my account.

Wondering if I have to change bank now. Bank are suppose to be trusted and if I have to look into all details then I do not need bank for that.
Looking forward to hear from you.

regards,
Saurabh

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Aug 14, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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Comments

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

Please write to [protected]@icicibank.com with your contact details. Our official will contact you and address your concerns.
Refer '107594' in the subject line.

Regards,
ICICI Bank Customer Service Team

vijayak$7

Hi,

Without any permission bank debiting the money from customer account, how far it is fare. I am with this bank as a customer since 16 years, but still this people are not considering taking the charges. Since my home loan is with this bank, i am continuing, as and when i pay that, i will not continue with this bank.

NchgRs2.50STRs0.36

Very very bad. When we contact customer service they simple say we are sorry we cannot help you.

Regards,
Vijayak.