[Resolved] ICICI Bank — Blocking of internet banking without proper communication | |
I have been customer of bank from more than 12years and now they are asking for my KYC UPDATION, they were given a to-pup message regarding same and provided skip option to continue to transact and with the same skip option i have been using my banking services, but from past 3 days the bank is not allowing to use my bank account, they blocked my internet banking services and asking me to visit branch for updation of KYC without any proper reason, if asked for reason they are saying periodically we need to uppdate details, Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 05, 2020 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14mfi) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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