ICICI Bank — Cash withdrwal from My card thru ATM and bank is not ready to furnished detail on the same complain no sr[protected] | |
There was a cash withdrwal of INR 25000 from my ICICI accountoun in one transaction on my atm card on 13 jun2016 at 13:01hrs, it was ICICI ATM harinagar ext jaitpur badarpur Delhi. I try to withdrwa INR 3000/- which was not sucsessfull transaction time around 12:45hrs .and i left the ATM at 12:50hrs and i got the withdrawal msg at 13:01 .
I have file the complaint for discripency where ICICI bank says this amount was paid to me completely.i have been asking them to show me CC tv footage but there is no revert even after 7 day
Devendra singh Negi Was this information helpful? | |
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ICICI Bank customer support has been notified about the posted complaint. | |
 5 Comments | |
Comments
I have got the mail from customer care of ICICI after writing to MD, CEO of ICICI bank saying that they are investigating on the case and they will revert me by 25 jun2015. i will update the status, and received new complain no SR[protected].
Rgds
Mr Negi
Rgds
Mr Negi
Today i went to ICICI bank to verify the CCTV images, it was withdrawn by some male which was there at the ATM .
Now i am sure the bank person is involve in this because when i tried to withdraw INR 3000 it was not sucsessfull and how come the guys who is collected cash from my card on the Picture
has collected the cash inr 25000/- in one transaction from the same ATM, it clearly says that there ATM machine was Tampered by the person who was there in the ATM before me and my card has been clone by these people because that ATM card was on my hand.I have received SMS at 13:01.
its all ICICI system and security fault. Would appreciate if bank fraud comity verify all the detail and refund my many back as soon as possible.
Mr/s Negi
Now i am sure the bank person is involve in this because when i tried to withdraw INR 3000 it was not sucsessfull and how come the guys who is collected cash from my card on the Picture
has collected the cash inr 25000/- in one transaction from the same ATM, it clearly says that there ATM machine was Tampered by the person who was there in the ATM before me and my card has been clone by these people because that ATM card was on my hand.I have received SMS at 13:01.
its all ICICI system and security fault. Would appreciate if bank fraud comity verify all the detail and refund my many back as soon as possible.
Mr/s Negi
Dear Mr. Negi,
We have made a note of your SR number. Our official will respond to you.
Regards,
ICICI Bank Customer Service Team
We have made a note of your SR number. Our official will respond to you.
Regards,
ICICI Bank Customer Service Team
Dear Concern
My Complain hasbeen resolved by Mr Manoj Phalse Customer care Manager Mumbai office ICICI Bank .
Really appreciate his follow-up and prompt action on the complain.
thank you
Mrs Meenu negi
My Complain hasbeen resolved by Mr Manoj Phalse Customer care Manager Mumbai office ICICI Bank .
Really appreciate his follow-up and prompt action on the complain.
thank you
Mrs Meenu negi
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2ndcp) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team