ICICI Bank — cc transaction declined due to security reasons | |
Though i have sufficient credit balance iny cc account. The bank is repeatedly declining with the transactions with message mentioning transaction withheld due to security reasons. I have did deposit 40, 000 towards cc bill payment that was too not reflected and no communication has been made neither in email nor sms. When i drop email to customer care they replied mentioning that bank cannot resolve any queries due to covid. And phone banking service even rude they don't even to connect to executive and disconnect the call just before the last step to connect. Really non-credible behaviour by icici bank. They just treat customers with no response. Was this information helpful? | |
ICICI Bank customer support has been notified about the posted complaint. | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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