[Resolved]  ICICI Bank — Change phone number

I am ICICI bank customer from last 8 years and I got all sort of facilities and information required always on time. But this time I tried all I can to change my mobile number but its not worth at all. I am in US for few months and my registered mobile number is not working. So I wanted to change my mobile number. Before reaching here, I tried sending the Stay Connected form and my ID to Mumbai branch but they said they didn't received anything on my behalf. I also sent someone else on my behalf with an application, Stay Connected form and with my ID to ICICI Bank branch but still the number is not changed even after one week. I tried contacting with Customer Care but they said if you have sent the details it will change but NO luck. Please let me know if my contact details can be changed through you, I can send you the account details and my phone number. Its really urgent that's why I am trying with so many options to change my contact details. I hope this time I'll get something positive.
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Aug 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Ms. Makhijani,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2juf1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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