[Resolved]  ICICI Bank — Charging late and interest fee wrongly

Address:Bangalore, Karnataka, 560048

Hi,

My icici credit card no is : [protected]
i had paid all my bills on time, but still in statement generated on 15th mar you have applied a late fee and interest charges along with service tax.

I had requested you to waive off those late fees as i have made payment on time ie 4th mar as per due date mentioned but due to weekend and holidays you have received the payment late ie 8th mar.
But instead of waiving off those charges, each month you keep applying new late fee and interest even though i am not longer using your credit card nor there is any transaction balance payment from my end.

Please check my records waive off all late fee and interest you are applying for no reason.
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Nov 19, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2016
ICICI Bank Customer Care's response
Dear shraddhav,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi,

We are follow up are FIRC for Icici Bank Midc & nariman point Branch from month.we are not getting any response from them.

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