ICICI Bank — Cheating for Rs. 8423/- as processing fee witrhout sanctioning loan or disbusing loan

Address:

Mumbai City, Maharashtra

Dear Sir, I sachit Subhash chatne, age 42 years residing on the above mentioned addresses do hereby serve a notice in writing on the following grievances in respect of my home loan sanctioned under reference No. LBMUM[protected] by your bank. 1) I had applied for home loan amount of Rs. 1600000/- for the purchase of house at Kharghar to your bank as per my application and your representative visited to my home & office as well as on phone confirmation the amount of loan to be sanctioned was Rs. 16, 00, 0000/-( Sixteen Lakhs) 2) For the processing fee amount I have given one cheque of approximately amount of Rs.. 8500/- ( drawn from my axis bank a/c No.[protected] ) the details may be with your bank file or the same can be obtained from my axis banks account statement. This processing fee was paid for the amount of home loan of Rs. 1600000/- 2) For the processing fee amount I have given one cheque of approximately amount of Rs.. 8500/- ( drawn from my axis bank a/c No.[protected] ) the details may be with your bank file or the same can be obtained from my axis banks account statement. This processing fee was paid for the amount of home loan of Rs. 1600000/- 3) Your bank by SMS intimated to me that my home loan has been sanctioned for the amount of Rs. 14, 00, 000/-. 4) I was very unhappy and asked the reason to your representative that when I have applied for the amount of Rs. 1600000/- then why your bank has sanctioned me Rs. 14, 00, 0000/-. He said that there is some mistake and your sanction for Rs. 16, 00, 000/- will be issued shortly. 5) While checking with my bank I was noticed that the full amount of processing fees for home loan amount of Rs. 16, 00, 000/- has been taken by ICICI bank. 6) In the above situation I immediately informed your bank manager Mr. Afsar Shaikh & Deepak Gupta that I am need of Rs. 16, 00, 000/- and not Rs. 14, 00, 0000/- . However the sanctioned amount was without my notice, you may check all my documents with the bank. 7) From the date to till there is no response from your bank, hence I think that I have been cheated by your bank for processing fee of Rs. 8500/- and also not sanctioned or disbursed amount of Rs. 16, 00, 000/- as I have applied. 8) I therefore request you and your bank sympathetically that entire amount taken as processing fees may be returned me within 15 days of receipt of this letter or otherwise I have to approach to competent authority /RBI /Consumer court for the refund and compensation for harassment by your bank. Attaching all e-mail correspondences exchanged with your bank & customer care. With regards, Yours Sincerely, ( Sachit Chatne) LBMUM[protected]