[Resolved] ICICI Bank — Cheque realisation | |||
I have deposited a cheque of Icici in my Icici account in vanasthalipuram Hyderabad branch. Branch manager said that they have a verification procedure after which it gets cleared. I was waiting till Monday afternoon, but the cheque did not clear. Leave clearing it should atleast post to my account. Bank manager is just dragging time to hold the funds within branch. Vanasthalipuram Branch Manager is being surcastic to the customer who is associated with the bank for almost 10 years now. I have all the calls recorded, I made almost 4 calls today all the 4 agents so called officers and supervisors gave me 4 different TAT'S, is ICICI BANK NO MORE CORPORATE. It will be better for the manager to concentrate on his branch phone number listed in the books of Icici rather than being surcastic to customers ( Services to Branch land line phone numbers are withdrawn and customer service officers are not authorised to connect us to the branch). You guys are definitely playing games I want the interest to be paid for the delay. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
I also need an answer as to why the cheque is not yet posted to the account. As of my knowledge cheque needs to post to the account as it comes to the clearing desk.
Reply
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2matm) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2matm) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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