[Resolved]  ICICI Bank — complaint about collection agency and bank branch for not providing settlement in case of death

This is to reference with a tw loan with name of mohammad talim having loan no ltjal[protected] in jalandher area.

That the borrower of above vehicle is no more and there is no any earning member left in borrower family. Still borrowers family has paid many installments even after borrower death. But now due to corona and also other effect the situation is worst for borrower family. Inspite of that they visited to icici bank branch for settlement by saying the above conditions but neither branch not collection agency of the same giving response to family. Instead they are forcing them to pay the emi and even sometimes they threaten the family for recovering the vehicle.

Day by day they are visiting borrower house and harrase them for emi.

Kindly help us to setlle the case in least possible amont so that the borrower family can get noc.

Regards
Mohd tosif.
[protected]