[Resolved]  ICICI Bank — Complaint against icici bank car loan ladel[protected] for putting account on lien for car loan outstanding

Address:	Gurgaon, Haryana, 122001
Website:	www.icicibank.com

Sir/Madam,

This is to lodge a complaint against ICICI Bank Car Loan Department for Loan [LADEL[protected]] who have illegally put the amount in my alternate savings account on lien for Car Loan outstanding. There were wrong facts communicated to me for putting the account on Lien and have also widrawn a sum of Amount Rs 11, 395.

I had Purchased a Hyundai Santro Car through Loan of amount (260, 500.00) dispersed on Date (10-Jan-03). I had issued the bank Advance Signed cheque for the same. The bank continued to deposit the Cheques for Clearing till on 07 October the bank presented cheque with no – 285461 which is showing as Bounced. This is a fake entry from the Loan Department as the account has always been adequately funded. I asked the bank to furnish proof the Insufficient funds or reasons for Cheque Bounce but the bank has not been able to furnish any details till now. Details below
15-Oct-07 09-Oct-07 Bounce Chq No.:285473 Bounced, No Account 5, 561.00 99, 611.00
07-Nov-07 07-Nov-07 EMI Due for Inst.58, Nov-07 5, 561.00 105, 172.00
07-Nov-07 07-Nov-07 Receipt Chq No.:285474 5, 561.00 99, 611.00
30-Nov-07 07-Nov-07 Additional Interest Due for Inst.58, Nov-07 85.00 99, 696.00
31-Dec-07 07-Nov-07 Additional Interest Due for Inst.58, Dec-07 115.00 99, 811.00
31-Jan-08 07-Nov-07 Additional Interest Due for Inst.58, Jan-08 111.00 99, 922.00
29-Feb-08 07-Nov-07 Additional Interest Due for Inst.58, Feb-08 104.00 100, 026.00
31-Mar-08 07-Nov-07 Additional Interest Due for Inst.58, Mar-08 119.00 100, 145.00
30-Apr-08 07-Nov-07 Additional Interest Due for Inst.58, Apr-08 107.00 100, 252.00
31-May-08 07-Nov-07 Additional Interest Due for Inst.58, May-08 115.00 100, 367.00
30-Jun-08 07-Nov-07 Additional Interest Due for Inst.58, Jun-08 108.00 100, 475.00
31-Jul-08 07-Nov-07 Additional Interest Due for Inst.58, Jul-08 115.00 100, 590.00
31-Aug-08 07-Nov-07 Additional Interest Due for Inst.58, Aug-08 111.00 100, 701.00
The bank has been illegally and unethically has been levying Cheque Bounce and Interest charges. All my effort to resolve the issue with the bank has been futile as the bank is keen to make money by levying false charges to exhort money.
I recently started receiving calls from Recovery Agency “Arms” from Mr. Rakesh and his associate employees. A division of Asset Reconstruction Company (India) Limited
E-Mail : rakesh.[protected]@arms.net.in, Landline no:[protected], Mobile: [protected]


The company Arms has been calling my no and my family numbers and have been abusive and threatening of dire consequences if the loan amount is not paid. They had gone to the extent of telling my wife that they will make sure she looses her Job as ICICI team will come to her office and make a ruckus in Office. They also called up my Wife company HR department and asked them to make payments for the Pending loan amount. They even called up and threatened my 7 year old son to ask the father to make the payments.
I asked the goons of ICICI that I am more than happy to make the pending payment of Amount 38, 926.76 (for Pending 7 Installments) but they would need to furnish correct reason of why the charges have been levied and issue me a No Objection Certificate and write a written letter for the same. I received a letter from ICICI that I am unable to pay the money which is not the case.
Letter from Bank
We refer to the discussion you had with our representative on Jan 25, 2016 during which, you had acknowledged that an amount of 122, 784.54 is due and payable to the Bank as also reflected in your last Loan account statement. You have represented to us that you are unable to pay the entire dues on account of your exceptional circumstances and have made a request to the Bank to consider in settling the dues in the Loan account at a sum lower than that mentioned in the statement of account. We would like to inform you that the Bank has considered your request on an exceptional basis and has agreed to settle the said dues at 40, 000.00/- [Forty Thousand Rupees].The settlement amount shall be paid by you on or before Jan 31, 2016 by cheque/cash/demand draft (payable locally) in favour of ICICI Bank Ltd., Loan Account LADEL[protected].


Please help me as this is putting me in real stress and threatening my family, members and source of Income.

Particularly look for answers to the following queries from my side:
1. Why wasn't I contacted about details regarding the case, during the case investigations at all?
2. Why was no letter issued from the bank and where have my cheques been all this while?
3. Why was I not informed about the one sided decision taken by the bank?
4. Why is my Family members being threatened and Abused including child of 7 years?
5. Why is the bank mentioning wrong reason when the probable mistake is on their end “they might have lost the cheques”

ICICI Bank Savings A/c No:[protected] Gurgaon

Please remove the lien on my saving's account at the earliest.

I request you to please contact ICICI bank and remove lien on my savings account.

Looking forward to an early and favorable action from your side.

Regards
Sumeet Ahuja