ICICI Bank — Credit card annual charges - why??? | |
Hi, Credit card num- [protected] Am facing another issue with credit card service. I have been issued credit card on basis of corporate service. and it was said by sales person that it will be free of cost and no charges will be charged. Then why the hell it is showing Annual charges in my account and i just logged in to check my balance for my saving account and suddenly checked it showing Rs. 226 due in my credit card list. why the hell i didn't get any message. You people did the same with my husband's credit card. Without any mail or msg you people make us fool and charge fine/penalty without any notification. Otherwise you have main weapon to put the person name in SIBEL account. Let me know why i have been charged this annual fees. The person name who issued me credit card - 'Radha Mohan'. You can enquire him and m not gng to pay any single penny for it. Also, block my card. I don't want this service... Was this information helpful? | |
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ICICI Bank customer support has been notified about the posted complaint. | |
 4 Comments | |
Comments
Didn't receive any update yet...when it will be resolved???
i am totally frustrated from the type of service from ICICI customer care people. Initially I received mail
Dear Customer,
We acknowledge the receipt of your e-mail of August 6, 2015 addressed to Head Service Quality regarding your ICICI Bank Credit Card 4375 XXXX XXXX 9003
As per our telephonic conversation of August 6, 2015, we
are examining your concern and will need a few more days to revert.
Please be assured that your concern is being attended to on priority and
we will revert to you with the details by 09:00 p.m. on August 14, 2015.
We request your co-operation in the interim.
Sincerely,
Vandana Bejugam
Office of Head Service Quality
After That
Dear Customer,
We acknowledge the receipt of your e-mail of August 7, 2015 addressed to Head Service Quality regarding your ICICI Bank Credit Card 4375 XXXX XXXX 9003.
We regret for being unable to process your
request by the committed date, due to unavoidable circumstances. As the
best of our efforts, we are co-ordinating with the team concerned for
clarifications on the concerns raised by you.
We are examining your concern and will need a
few more days to revert. Please be assured that your concern is being
attended to on priority and we will revert to you with the details by 09:00 p.m. on August 21, 2015.
We request your co operation in the interim.
now the amount is showing from 226 to 340...ONLY bcz of you people...and M NOT GNG to pay for it, its totaly ur fault. I already discussed the prob with card provider. He was sayng by mistake they charge it...I dont know either you people solve this issue in b/w your team or let me know the process to block this card...
Dear Customer,
We acknowledge the receipt of your e-mail of August 6, 2015 addressed to Head Service Quality regarding your ICICI Bank Credit Card 4375 XXXX XXXX 9003
As per our telephonic conversation of August 6, 2015, we
are examining your concern and will need a few more days to revert.
Please be assured that your concern is being attended to on priority and
we will revert to you with the details by 09:00 p.m. on August 14, 2015.
We request your co-operation in the interim.
Sincerely,
Vandana Bejugam
Office of Head Service Quality
After That
Dear Customer,
We acknowledge the receipt of your e-mail of August 7, 2015 addressed to Head Service Quality regarding your ICICI Bank Credit Card 4375 XXXX XXXX 9003.
We regret for being unable to process your
request by the committed date, due to unavoidable circumstances. As the
best of our efforts, we are co-ordinating with the team concerned for
clarifications on the concerns raised by you.
We are examining your concern and will need a
few more days to revert. Please be assured that your concern is being
attended to on priority and we will revert to you with the details by 09:00 p.m. on August 21, 2015.
We request your co operation in the interim.
now the amount is showing from 226 to 340...ONLY bcz of you people...and M NOT GNG to pay for it, its totaly ur fault. I already discussed the prob with card provider. He was sayng by mistake they charge it...I dont know either you people solve this issue in b/w your team or let me know the process to block this card...
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret any inconvenience caused. We have made a note of your card details. Our official will address your concerns.
Regards,
ICICI Bank Customer Service Team