[Resolved]  ICICI Bank — Credit card harassment

Address:

Aurangabad, Maharashtra

Hello, This is in relation to the previous complaint against Icici credit cards, Aurangabad Branch. I am raising this on behalf of my friend Mr Vikram Anil Ghodke. Every year they carry their age old recovery sheets and trouble.Now these people are even threatening over the phone. Their innummerous calls were already a harassment, inspite of telling that money has already been paid. Now they are threatening that there are other ways to recover the money and this came from a lady!!! Few things to note - 1- the card was taken in 2005, stopped in 2007. Outstanding of Rs 1200, the charges plus outstanding was paid. In later years, more than Rs 8000 was paid in the name of interest plus taxes, following their similar calls. So for Rs 1200 already Rs 8000 plus amount already paid with assurance that now all settled, yet every year they harras. 2- the language is appalling. This is the state when we have not even defaulted. If there was a mistake at our end, then I could still tolerate it. But only because ICICI Bank systems don't get upgraded and some branches close down and they don't have records, they are still harassing and demanding money. With their stone age systems and people that are incorrigible, the end user has to suffer. Now they are demanding Rs 50000!!???!!! This is supposed to be a reputed bank and is bound to provide quality customer service. Forget about customer care, here they are completely out of control and common sense, demanding and threatening to pay 10 years of interest plus taxes for Rs 1200, that was already cleared at the time of closing. Things were settled long back... Still this torture. Details for your reference are given below. Icici credit card branch, Aurangabad Customer name - Vikram Anil Ghodke. DOB[protected] Residing in area - Nandanvan Colony 431001 Mobile [protected] Email Id- ghodke.[protected]@gmail.com Please resolve this, as it is getting out of control