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[Resolved]  ICICI Bank — credit card joining fee for card which is not received yet.

Address:411030

Hi,

Credit card is issued for me by informing that it is life time free card, and there will be no charges, joining fee etc for this. It is free at all.

I haven't received a card yet. It was undelivered and re-dispatched from the given address. I believe, it is not activated.

But, i have received a card statement with 590 rupees as joining fee.

How can you make a statement of a card if it is not yet activated? It has been clearly told that there is no joining fee then from where this 590 rupees came in to picture???

Please cancel all these charges and cancel the card also. I expect an immediate response from bank at [protected]

Thanks,
Gauri khandekar,
[protected]
[protected]@gmail.com
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Jul 4, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
May 30, 2019
Updated by Gauri Khandekar CONTACT NUMBER : [protected]
Verified Support
May 30, 2019
ICICI Bank Customer Care's response Dear Gauri Khandekar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Jun 06, 2019
Updated by Gauri Khandekar Hi ICICI

No one has supported me this this... and false card statement's payment date is 9th June ... If card is not yet activated how can you generate card statement !!! Please stop this exploitation and help me as soon as possible.
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Comments

Hello sir, I am nikhilsagar, I recharge my jio account with 399 through myjio app using UPI through INDIAIDEAS, amount is deducted from my bank account but recharge was not done, please help me sir, my transaction ID is P1905281540534015831346.please get my money back .

Reply
ICICI Bank Customer Care's response, May 31, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (435250_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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