[Resolved] ICICI Bank Credit Card — Late payment charges
B
bipinjalan
from Kolkata, West Bengal
Address:
Kolkata, West Bengal
My Credit card bill due date was 01/04/15 ( a banking holiday), full payment of which was made on 31/03/15 via NETBANKING, but I was still charged for late payment, which is wrong. I had even given the bank statement copy to them to track investigate the case.
From the past couple years, I have been paying the credit card bill atleast a day or two before the due date but never got such late payment charges levied.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2jsdl) in the subject line of your email. Our official will assist you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2jsdl) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team