[Resolved] ICICI Bank — Credit card refund not processed from months | |
I had made some transactions using the ICICI bank credit card on BigBasket website during March 2020. Big Basket cancelled those orders since they were unable to deliver (Due to Covid19). I haven't received the refund yet (8 months have passed). I have been contacting both ICICI and BigBasket team in the last 8 months through various modes, but the teams are just pointing the fingers at the other team and not helping. Details shared by Big Basket: ARN : 74332740098009706565792 Refund was processed by Big Basket on April, 05 2020. Please help. Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17avs) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
I have already mailed my concern to customer care email ID multiple times. As per your suggestion, I have resent the email with UID: a17avs as subject line. Please help.