ICICI Bank — Credit card related

Dinesh Kumar vundeti

from Delhi, Delhi

Address:

Shivam road ICICI bank

I cleared my credit card bill in June 2020 and deactivated too
I asked ICICI bank officer/manager to deduct my full amount from my account and deactivate my credit card
They asked me to mail them I did that too for deactivating my account
They deducted full amount and deactivated my credit card too and I was shocked that I got bill in next month too I mailed them no response from them they were continuously send me bills next 3months I called them and said too they apologize me and again I got bill next month they send negative score to cibil I lost 75pts because they send 4months negative impact I lost my bill 780 to 675
My card number
[protected]
My number [protected]
[protected]@gmail.com
They even charged intrest in lockdown time too against RBI rules tortured too

+2 photos

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Dec 18, 2020

Updated by Dinesh Kumar vundeti i haven't recieved any call/msg from them ill approach direct consumer court, becaus eof them i lost my cibil and declained credit card req because of their negative report

Dec 18, 2020

Updated by Dinesh Kumar vundeti why it shows resolved i didnt even got a msg from them and still my cibil same